Our Commitment to You!
We protect your privacy and that of your employees. We use information collected only in the context of the service being delivered. To that end, we comply with the Federal Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the ten principals listed in the “Act”. This Act establishes rules governing the collection, use and disclosure of Personal Information and is an integral part of our corporate values at Holland Benefits.
What is Privacy?
The Privacy Commissioner of Canada defines privacy as an individual’s right to maintain control over the uses and circulation of his or her Personal Information.
What is Personal Information?
Under the Act, Personal Information is broadly defined as information or data (oral, written or electronic), about an identifiable individual. Personal Information includes, but is not limited to, the following:
- name, address and telephone number
- age, gender, family and marital status
- identification numbers (such as Social Insurance Number or driver’s license)
- financial and employment information
- previous insurance and claims experience
- medical and health information
What is Not Personal Information?
The name, title, business address or business telephone number of an employee of an organization (“business card information”) is not considered Personal Information. Any data that we have collected in which all the “personal identifiers” have been removed, making it impossible to determine the identity of the person to whom it relates, is also not considered Personal Information.
Why We Ask For Your Personal Information:
We ask you for information to establish and service your needs as a client. The Personal Information we ask for depends on the product or service you are requesting. For certain products and services, birth dates, health and financial information may be required to assess your eligibility for coverage.